Grievance Portal
Jan Suvidha Kendra
📋
File a Formal Grievance
If you have a complaint against a JSK center, operator, service issue, or platform problem that hasn't been resolved through normal support channels, file a formal grievance below. All grievances are reviewed within 7 working days.
Grievance Process
1
Submit Grievance
Fill the form with all details
2
Get Ticket ID
Save your reference number
3
Under Review
Team reviews within 7 days
4
Resolution
Response sent via email
Grievance Categories
- 🏪 Center / Operator Misconduct
- 💰 Overcharging or Billing Issues
- 📄 Document Misuse or Privacy Breach
- ⚙️ Service Not Delivered
- 🔒 Account / Security Issues
- 🖥️ Technical / Platform Issues
- 🚫 Discrimination or Harassment
⚠️ Important Notes
- • Filing false grievances may result in account suspension
- • Include evidence (screenshots, receipts) for faster resolution
- • For urgent safety concerns, contact police directly
- • Grievance Day is observed on 20th of every month
Grievance Form
All fields marked with * are required.
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